Voice AI DevOps Engineer

About the job Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting technological projects on the market. For our client, a global telecommunications company, we are currently looking for candidates for the position of Voice AI DevOps Engineer. Work mode: 100% remote Compensation: 150-170 PLN/h net Contract type: B2B, via Hays Poland Cooperation: long-term (min. 12 months) Language: English B2+ Project and Role Overview: We are looking for an experienced Voice AI DevOps Engineer to help develop, operate, and modernize next-generation voice platforms. The ideal candidate combines deep expertise in IMS and VoIP technologies with hands-on experience in cloud-native environments, DevOps practices, and AI-powered voice solutions. You will join an international team working on the evolution of voice services toward AI-enabled platforms, contributing to both ongoing operations and strategic modernization initiatives. Responsibilities: Design, deploy, and operate voice platform solutions in enterprise and telecom environments Manage and optimize IMS, SIP, VoIP, and voice service infrastructure Build and maintain CI/CD pipelines for voice platform deployments Automate operational processes using Infrastructure as Code (IaC) and scripting Deploy and support applications in Kubernetes-based cloud-native environments Monitor platform performance, reliability, and security Collaborate with software engineering, platform, cloud, and AI teams Support the integration of AI/LLM capabilities into voice platforms and conversational services Drive continuous improvements in scalability, resilience, and automation Troubleshoot complex incidents across telecom, cloud, and application layers Key Requirements: Strong commercial experience with IMS, VoLTE, VoIP, SIP, RTP, SBCs, and voice service architecture Hands-on experience with carrier-grade voice platforms Good understanding of telecom network architecture and protocols Experience working with Kubernetes and containerized environments Knowledge of cloud platforms such as AWS, Azure, or GCP Experience with microservices architecture Familiarity with cloud-native application deployment and operations Strong DevOps background and experience with CI/CD tools (GitLab CI, Jenkins, Azure DevOps or similar) Experience with Infrastructure as Code tools such as Terraform, Ansible, or Helm Scripting skills in Python, Bash, Go, or similar Experience with observability and monitoring tools such as Prometheus, Grafana, ELK, or Splunk Very good English communication skills (B2+) Nice to have: Experience with AI/LLM solutions and practical AI use cases Knowledge of speech technologies and conversational AI platforms Experience integrating AI-powered services into enterprise environments Familiarity with AI-related APIs and service integrations What We Offer: A quick recruitment process. Standard benefits including preferential rates for LuxMed, Multisport, and life insurance packages The chance for long-term cooperation on projects for top players in numerous sectors Opportunities for future assignments with other leading clients through Hays What will the recruitment process look like: Your CV will be verified by a Hays Recruiter The recruiter will contact you by phone – a 15-minute conversation about the project and your experience Meeting with the client – 2 stages Offer Welcome to the project! Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.