Talent Development Specialist

Accountabilities: Support talent throughout their journey by providing guidance, resolving operational requests, and ensuring consistent application of policies and processes. Execute and continuously improve workflows supporting talent programs, certifications, referrals, learning initiatives, community engagement, availability processes, and other operational activities. Coordinate the planning, execution, communication, tracking, and reporting of talent development programs and strategic initiatives. Support the launch of new programs by managing stakeholder coordination, participant communications, documentation, registrations, and follow-up activities. Coordinate community engagement campaigns, learning programs, certification initiatives, and other projects designed to improve talent success and engagement. Support pilot programs and experiments by helping define processes, collecting feedback, monitoring outcomes, and identifying improvements. Identify opportunities to optimize workflows, automate repetitive tasks, and improve operational efficiency and scalability. Maintain internal documentation, knowledge bases, process guides, dashboards, and operational trackers. Monitor program performance metrics, analyze trends, and provide actionable insights to improve talent experiences. Collaborate with cross-functional teams to support program launches, process improvements, communication updates, and operational readiness. Act as a trusted operational partner by translating feedback and data into recommendations that enhance programs and internal processes. Requirements: Bachelor’s degree or equivalent professional qualification. 4+ years of experience in program coordination, operations, customer success, community operations, learning and development operations, people operations, talent operations, or a related field. Strong experience coordinating cross-functional initiatives from planning through execution while managing multiple stakeholders. Excellent written and verbal communication skills, with strong proficiency in professional communication through email, collaboration platforms, and virtual meetings. Exceptional organizational skills with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Analytical mindset with the ability to interpret operational data, identify trends, and translate insights into actionable improvements. Experience working with spreadsheets, reporting tools, dashboards, and operational metrics. Strong problem-solving skills and a continuous improvement mindset focused on creating scalable solutions. Ability to work independently, adapt to changing priorities, and take ownership in a fully remote environment. Strong interpersonal skills with the ability to balance empathy, consistency, and sound judgment when supporting talent and applying policies. Passion for improving professional experiences through thoughtful operations, collaboration, and innovative program design. Benefits: Fully remote work environment with flexibility and the ability to collaborate with a global team. Opportunity to design and improve programs that directly impact a worldwide professional community. Exposure to strategic initiatives involving talent development, operations, and cross-functional collaboration. Dynamic and innovative work culture focused on ownership, continuous improvement, and professional growth. Opportunity to work independently while partnering with teams across different functions and regions. Supportive environment that values creativity, problem-solving, and new ideas. Access to tools and resources that enable effective remote collaboration. Opportunity to contribute to scalable processes and initiatives within a rapidly growing global organization.