Supply Chain Manager

Accountabilities: The Supply Chain Manager will be responsible for owning operational performance, leading teams, improving supply chain processes, and ensuring business objectives are achieved through effective execution and collaboration. Own and manage a key area of the supply chain, including projects, operational improvements, team development, and future scalability initiatives. Lead, mentor, and motivate a team of Operations Associates, supporting their growth and performance. Manage daily operations and ensure teams consistently achieve quality, productivity, and efficiency goals. Coordinate communication with vendors, customers, and internal stakeholders to ensure smooth operations. Handle escalations, investigate operational challenges, and implement effective solutions. Define, monitor, and improve team performance metrics and operational KPIs. Identify opportunities to reduce costs, improve processes, and increase operational efficiency. Conduct regular one-on-one meetings with direct reports and leadership teams. Support workforce planning, resource allocation, and operational strategy development. Contribute to building scalable systems and processes within a high-growth environment. Requirements: The ideal candidate should have strong experience in operations management, team leadership, and supply chain processes, with the ability to make independent decisions and thrive in a dynamic environment. 5+ years of total experience in operations, including at least 2 years in a team lead or people management role. Strong analytical and organizational skills with attention to detail. Proven ability to manage teams, develop people, and drive performance. Ability to make decisions independently and take ownership of outcomes. Strong negotiation skills and ability to achieve positive business outcomes. Excellent verbal and written communication skills in English. Experience managing operational workflows, logistics, or supply chain processes. Ability to remain calm under pressure and solve complex problems effectively. Proactive mindset with strong adaptability and willingness to embrace change. Fast learner with an entrepreneurial approach and ability to work without a predefined playbook. Comfortable working night shifts from 6:30 PM to 3:30 AM IST, Monday to Friday. Benefits: Competitive annual salary between USD 15,000 and USD 24,000. Fully remote work opportunity. Health insurance coverage. Mental health benefits. Learning and professional development opportunities. Opportunity to work in a dynamic, high-growth international environment. Culture focused on ownership, collaboration, and continuous improvement.