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Solution Architect for Dynamics 365 Customer Engagement and Power Platform

Concentrix · Portugal

Enterprise ApplicationsRemote

About this role

The role involves evaluating and implementing performance and stability enhancements within Dynamics 365 Customer Engagement (D365 CE) and Power Platform. The candidate will also need comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. This position is part of the Concentrix Technical Products and Services team, which integrates digital engineering, creativity, and industry expertise to deliver market-leading technology and insights. The individual will work on strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for clients.

Skills & technologies

Must have

  • Dynamics 365 Customer Engagement
  • Power Platform
  • Configuration
  • Customization
  • Performance Optimization
  • Stability Enhancements

Read full description

About the job Job Title Solution Architect for Dynamics 365 Customer Engagement and Power Platform Job Description We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
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