Senior Site Reliability Engineer

About the job We are currently seeking an experienced Senior Site Reliability Engineer (SRE) to join our team. In this critical role, you will collaborate closely with software developers and operations teams to ensure the high reliability, scalability, and efficiency of our systems. You will also strongly focus on meeting and exceeding customer expectations. Your expertise will be crucial in deploying, maintaining, and automating our infrastructure and application environments to ensure seamless user experiences. Your proactive involvement will be key to enhancing system reliability, optimizing resource utilization, and ensuring continuous improvement in our operational practices. Your responsibilities will include defining and tracking Service Level Objectives (SLOs), managing error budgets, and reducing toil through automation. You will play a pivotal role in driving the success of technology initiatives, maximizing their impact across the organization, and ensuring that solutions consistently meet the high standards our customers expect. Responsibilities Collaborate with development, security, quality, and operations teams to implement SRE practices and ensure system reliability Define and support the required level of reliability, availability, and performance for services and applications Troubleshoot, mitigate, and support fixing of the infrastructure and application issues in a timely manner Implement a monitoring system for the infrastructure and application reliability Requirements Bachelor’s degree in Computer Science, Engineering, or a related field Proven experience in any cloud (AWS/GCP/Azure) Experience with implementing SRE practices such as SLO/SLI, Error budgets, Postmortems, Reducing Toil, capacity planning, and Incident Management Knowledge of Python or other scripting/programming language Strong background in monitoring tools Proficiency in CI/CD tools, infrastructure as code, and configuration management Solid knowledge of container orchestration technologies (Kubernetes, Docker) Nice to have Expertise in deployment and management of LLMs, including technologies like RAG Certification in Kubernetes, AWS/GCP/Azure, or similar technologies Proven experience in DevOps Knowledge of managing and optimizing AI/ML models in production environments, including basic deployment, monitoring, and maintenance We offer We connect like-minded people: Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth: Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to LinkedIn Learning and Udemy Free English classes with certified teachers We cover it all: Monetary bonuses for engaging in the referral program Medical & family care package Six trust days per year (sick leave without a medical certificate) Coverage of psychology sessions of your choice Discounts for fitness clubs and sports programs Benefits package (sports activities, a variety of stores and services) Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek. EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.