Principal Consultant, Internal AI

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Duties/Responsibilities Lead Reimagination Embed with assigned business units to surface technology transformation opportunities through structured discovery and diagnostic sessions. Facilitate design-thinking workshops to translate fuzzy pain points into well-scoped problem statements, success criteria, and MVP candidates. Guide stakeholders through AHEAD's use case intake funnel, determining whether a use case is a citizen development opportunity, a quick win, or a longer development effort. Champion a consistent, repeatable approach to enable scale. Bridge Technology and Business Serve as the strategic continuity layer between business units and technology delivery teams , ensuring cohesion across citizen and complex use cases. Provide informed guidance on platform fit without serving as the technical architect; connect the right people at the right time. Collaborate with cross-functional stakeholders to ensure solutions are executable within AHEAD's delivery model. Drive Adoption & Change Readiness Assess workforce and role impacts alongside AI solution design; flag when change management, role redesign, or training is needed and pull in the right change management partners. Support BU stakeholders through the full adoption arc — from first demo through sustainable, embedded use — ensuring AI solutions don't land on a shelf. Build momentum by capturing and sharing early wins, time savings, and adoption metrics that demonstrate business value back to leadership. Own Stakeholder & Executive Engagement Manage relationships with business lead ers , development team members , and senio r sponsors across your assigned domain. Communicate progress, trade-offs, and prioritization decisions clearly to executive and non-technical stakeholders. Represent your team’s work in leadership forums, contributing a grounded, business-backed perspective to platform and roadmap decisions. Measure & Report Impact Define success metrics at the use case level — time saved, errors reduced, adoption rate, headcount impact — and track them consistently. Contribute to show-back / charge-back accountability model with clear, honest reporting on business value delivered. Proactively surface blockers, risks, or capacity constraints to course-correct before they become larger issues.