Lead Salesforce Marketing Cloud Engineer

About the job We are looking for an experienced Lead Salesforce Marketing Cloud Engineer to join a dynamic team supporting a premium global retailer in the EU region. This role combines technical leadership, client communication, and hands-on development in a fast-paced, Agile SAFe environment. Kindly note that this role supports remote work, but only from within Ukraine. Responsibilities Manage a development team of 5 engineers Serve as the primary client-facing lead for Marketing Cloud development updates Participate in hands-on development of Salesforce Marketing Cloud solutions Align with the Business Analyst Lead on user story refinements and the Test Lead on test-related topics Drive platform technical maturity, including DevOps practices, CI/CD processes, and RCA for production issues Contribute to innovation projects such as onboarding new countries onto Salesforce Marketing Cloud and implementing new platform features Support sprint planning and quarterly SAFe program increment planning activities Requirements 5+ years of work experience with Salesforce Marketing Cloud 1+ years of experience in a technical leadership or team lead role within a development team Strong hands-on experience with AMPscript Practical experience with Integration Frameworks and Integration Platforms Experience working with Salesforce Data Cloud Experience with Salesforce Service Cloud Strong understanding of DevOps practices and CI/CD pipelines in Salesforce environments Proven ability to conduct root cause analysis (RCA) for production issues and implement incremental improvements Experience with user story refinement, backlog grooming, and coordination with testing teams Strong stakeholder management and client-facing communication skills Experience with Agile methodologies, ideally in a SAFe framework environment English level B2+ We offer With us you can: Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine Receive the necessary equipment to perform your work tasks Change projects and technology stacks within EPAM Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more) Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations Participate in volunteer, charity programs and communities (both technical and interest-based) We focus on your professional growth: You can plan your individual career path together with your manager Receive regular feedback from colleagues Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.) Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds Use the internal E-learn training program (18,200+ specialized training and mentoring programs) Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources Study at EPAM Solution Architecture School with the instructors who are practicing architects Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually) What we offer: Vacation and sick leave (including a sick leave without a medical certificate) A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities) Medical insurance for family members at corporate rates Company support during significant life events (childbirth or adoption, marriage, etc.) Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training E-kids program - a free programming language training program for EPAMers' children Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview. EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.