IT Systems Engineer

About the job About The Company Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. About The Role Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. This is a highly technical and hands-on position requiring the selected candidate to both lead and participate in multiple initiatives within Lumen, focusing on deploying, managing, and optimizing advanced network solutions that support AI‑driven applications and services. The role demands innovative thinking, technical expertise, and the ability to collaborate across teams to deliver scalable and secure connectivity solutions that meet the evolving needs of our clients. Qualifications To succeed in this role, candidates should possess a strong technical background with a degree in Computer Science, Network Engineering, Telecommunications, or a related field. Proven experience in network architecture, cloud computing, and AI‑related infrastructure is essential. Candidates must demonstrate excellent problem-solving skills, a proactive approach, and the ability to work effectively in a fast-paced environment. Certifications such as Cisco CCNP/CCIE, CCNA, or equivalent, along with experience in managing large-scale network deployments, are highly preferred. Strong understanding of cybersecurity principles, data center operations, and virtualization technologies is also necessary. Candidates should have excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. Responsibilities Design, implement, and optimize advanced network solutions that support AI‑driven workloads, ensuring high availability, security, and scalability. Lead technical projects, collaborating with cross-functional teams to deliver innovative connectivity solutions aligned with business objectives. Monitor and troubleshoot network performance issues, proactively identifying areas for improvement and implementing effective solutions. Develop and maintain documentation related to network architecture, configurations, and procedures to ensure operational excellence and compliance. Stay current with emerging technologies and industry best practices to continuously enhance network capabilities and security posture. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and development. Engage with clients and stakeholders to understand their needs, translating requirements into effective technical solutions. Participate in disaster recovery planning and implement security measures to safeguard critical infrastructure against threats. Benefits Lumen offers competitive compensation packages, including comprehensive health insurance, retirement plans, and paid time off. We provide opportunities for professional growth through ongoing training, certifications, and leadership development programs. Our flexible work arrangements support work-life balance, and we foster an inclusive environment where diversity is valued. Employees enjoy a collaborative workplace culture that encourages innovation and recognizes achievements. Additionally, Lumen invests in wellness programs, employee assistance initiatives, and community engagement activities to promote overall well-being and social responsibility. Equal Opportunity Lumen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other protected status. All employment decisions are made based on qualifications, merit, and business needs. We believe that diverse teams drive innovation and success, and we are dedicated to fostering a workplace where everyone can thrive. Desired Skills and Experience Networking, Network Security, Cloud Computing, Network Architecture, Cybersecurity, Virtualization