Information Management Coordinator Ukraine
Norwegian Refugee Council · Kyiv, Ukraine
Data Engineering
About this role
The Information Management Coordinator will support the NRC Ukraine Country Office by developing, maintaining, and harmonizing information management systems. The role involves overseeing Area-based Information Management Technical officers and Database Officers to ensure data quality and consistency. Key responsibilities include designing data collection tools, managing databases, and producing customized information products like dashboards and maps for decision-making. The technical environment includes tools such as MS Excel, Power BI, Power Apps, and mobile data collection platforms like KoboToolbox or ODK. The position works within the M&E Department to drive digital transformation and evidence-based programming.
Skills & technologies
Must have
- MS Excel
- Power BI
- Power Apps
- Data Management
- Database Design
- KoboToolbox
- ODK
- Data Analysis
Nice to have
- Tableau
- Python
- Power Automate
- SharePoint
- Agile Project Management
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Job Description
NRC has been operational in Ukraine since 2014. To technically support the Country Office across all its programmes, projects, and initiatives with information management, including data management, NRC is hiring an Information Management Coordinator - who will be part of the M&E Department.
The Information Management Coordinator will be required to directly support the development, maintenance and harmonization of the NRC Ukraine information management systems as well as support information management needs and requirements across all the Core competencies and Area offices. They will have a pivotal role in enhancing the quality, consistency, and efficiency of NRC Ukraine's Information Management (IM) systems; ensuring delivery of impactful, evidence-based programming in a dynamic environment by driving digital transformation.
Responsibilities
Generic responsibilities:
Ensure compliance and adherence to the NRC policies, guidance and procedures, including national legislation, EU General Data Protection Regulation, and NRC policies regarding the data security, data protection, and data-sharing.
Ensure compliance with NRC strategy, tools, handbooks, guidelines and standards.
Technically oversee and coordinate Area-based Information Management Technical officers and Database Officer(s) where applicable in their day-to-day responsibilities in data management.
Develop and maintain an efficient, reliable, and accountable IM system, including a data management system, in NRC Ukraine. Manage the resources for the development of IM systems.
Develop, roll-out, and oversee the implementation of the NRC Ukraine IM guidelines as part of M&E SOP.
Contribute to the donor, project/program reports, assessments, monitoring, and strategy documents as required.
Ensure that IM systems are up-to-date with the latest data on indicators, activities, and other programmes and projects data.
Ensure data quality through the implementation of a system of data checks and validation.
Identify opportunities and recommend solutions that will improve organisational IM processes.
Ensure timely back-ups and proper filing of documents.
Specific responsibilities:
Work with internal and external stakeholders to identify and understand their needs in terms of information products, and process data for the production of customised products and reports (dashboards, infographics, maps, etc.) for both internal and external use to promote evidence-based decision-making, and advocacy.
Coordinate the development, implementation, management, harmonization and administer data management systems: project and programme-specific databases, other tools, procedures, and data capturing systems - based on CC-specific needs, aiming for a continuous development and strengthening of the IM & MEL systems.
Coordinate the design and implementation of internal data strategies and systems, and organize technical support with the collection, storage, management and processing of data ensuring that data is clean, reliable, valid, and accurate.
Coordinate the development of data collection tools, including online/mobile data collection, support the collection, management and analysis of data, and act as a focal point for training the teams for data collection, and for coordinating the analysis in an appropriate, efficient, and safe manner.
Ensure the GORS system is regularly updated with quality and timely data, and provide ongoing support to staff responsible for data entry. Establish and maintain rigorous validation processes and conduct audits to guarantee data integrity and reliability across all systems.
Qualifications
G eneric professional competencies:
Degree in statistics, computer science, computer engineering, information systems/technology or related discipline (or two years of equivalent work experience)
Proficiency in KOBO, ODK, or similar mobile data collection tools is highly desired.
NRC has been operational in Ukraine since 2014. To technically support the Country Office across all its programmes, projects, and initiatives with information management, including data management, NRC is hiring an Information Management Coordinator - who will be part of the M&E Department.
The Information Management Coordinator will be required to directly support the development, maintenance and harmonization of the NRC Ukraine information management systems as well as support information management needs and requirements across all the Core competencies and Area offices. They will have a pivotal role in enhancing the quality, consistency, and efficiency of NRC Ukraine's Information Management (IM) systems; ensuring delivery of impactful, evidence-based programming in a dynamic environment by driving digital transformation.
Responsibilities
Generic responsibilities:
Ensure compliance and adherence to the NRC policies, guidance and procedures, including national legislation, EU General Data Protection Regulation, and NRC policies regarding the data security, data protection, and data-sharing.
Ensure compliance with NRC strategy, tools, handbooks, guidelines and standards.
Technically oversee and coordinate Area-based Information Management Technical officers and Database Officer(s) where applicable in their day-to-day responsibilities in data management.
Develop and maintain an efficient, reliable, and accountable IM system, including a data management system, in NRC Ukraine. Manage the resources for the development of IM systems.
Develop, roll-out, and oversee the implementation of the NRC Ukraine IM guidelines as part of M&E SOP.
Contribute to the donor, project/program reports, assessments, monitoring, and strategy documents as required.
Ensure that IM systems are up-to-date with the latest data on indicators, activities, and other programmes and projects data.
Ensure data quality through the implementation of a system of data checks and validation.
Identify opportunities and recommend solutions that will improve organisational IM processes.
Ensure timely back-ups and proper filing of documents.
Specific responsibilities:
Work with internal and external stakeholders to identify and understand their needs in terms of information products, and process data for the production of customised products and reports (dashboards, infographics, maps, etc.) for both internal and external use to promote evidence-based decision-making, and advocacy.
Coordinate the development, implementation, management, harmonization and administer data management systems: project and programme-specific databases, other tools, procedures, and data capturing systems - based on CC-specific needs, aiming for a continuous development and strengthening of the IM & MEL systems.
Coordinate the design and implementation of internal data strategies and systems, and organize technical support with the collection, storage, management and processing of data ensuring that data is clean, reliable, valid, and accurate.
Coordinate the development of data collection tools, including online/mobile data collection, support the collection, management and analysis of data, and act as a focal point for training the teams for data collection, and for coordinating the analysis in an appropriate, efficient, and safe manner.
Ensure the GORS system is regularly updated with quality and timely data, and provide ongoing support to staff responsible for data entry. Establish and maintain rigorous validation processes and conduct audits to guarantee data integrity and reliability across all systems.
Qualifications
G eneric professional competencies:
Degree in statistics, computer science, computer engineering, information systems/technology or related discipline (or two years of equivalent work experience)
- Proven experience in information management/data management
- Demonstrated experience in database (or spreadsheets for data storage) design, development and follow-up support
- Demonstrated knowledge of advanced MS Excel and Microsoft Power Apps.
- Knowledge of Power BI, Tableau or similar visualisation tools is highly desired
- Documented results related to the position’s responsibilities
- Excellent written and spoken English, Ukrainian languages
- Experience working in a humanitarian/recovery context
- Experience in team management. Experience in agile project management is a highly desired
- Creativity and skills in problem-solving
- Responsibility, independence, attentiveness, ability to handle stress, attention to detail.
- Self-motivation and initiative
- Good team player
Proficiency in KOBO, ODK, or similar mobile data collection tools is highly desired.
- Strong analytical skills with a critical thinking mindset.
- Data literacy and data fluency.
- Proficiency in Power BI and Advanced Excel is crucial; knowledge of Python is an added advantage.
- Familiarity with PowerApps, Power Automate, and SharePoint is highly desired.
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