Enablement Content Manager

Accountabilities: The Enablement Content Manager will own the development and execution of field enablement programs designed to improve customer-facing team performance. This role requires strong program ownership, content expertise, and the ability to collaborate across multiple business functions to deliver impactful learning experiences. Define and execute the strategy and roadmap for enablement content programs supporting customer-facing teams and business priorities. Lead cross-functional enablement initiatives for product launches, new offerings, messaging updates, and release readiness programs from planning through ongoing reinforcement. Create and maintain role-based enablement resources, including playbooks, talk tracks, pitch materials, demo guidance, technical labs, assessments, and learning content. Design blended learning experiences through self-paced courses, virtual sessions, scenario-based training, and hands-on practice opportunities. Develop certifications, accreditations, and validation programs to help teams demonstrate readiness across key solution areas. Partner with product, marketing, operations, customer success, solutions teams, and enablement stakeholders to ensure content remains accurate, relevant, and easy to apply. Organize and manage enablement resources using content management platforms and AI-powered tools to improve accessibility and discoverability. Measure program effectiveness through engagement metrics, completion rates, assessments, and field feedback to continuously improve enablement initiatives. Establish content governance processes, review cycles, and scalable frameworks that support long-term program quality. Collaborate within a distributed, remote environment by maintaining clear communication, ownership, and alignment across teams. Requirements: The ideal candidate brings experience in sales enablement, technical enablement, learning design, product marketing, or related roles supporting enterprise technology organizations. They should be comfortable translating complex technical concepts into clear, engaging learning experiences. Proven experience in sales enablement, technical enablement, learning and development, product marketing, solutions architecture, or similar roles supporting B2B enterprise software teams. Experience creating enablement programs and content for customer-facing audiences such as sales teams, solutions engineers, customer success teams, or partners. Ability to understand technical concepts, including AI and modern software development practices, and translate them into business-focused messaging. Strong instructional design skills with experience applying adult learning methodologies such as ADDIE, SAM, or similar frameworks. Demonstrated ability to manage complex cross-functional programs involving multiple stakeholders, timelines, and dependencies. Experience creating various enablement assets, including e-learning modules, presentations, guides, demonstrations, labs, assessments, and reinforcement materials. Familiarity with enablement platforms, learning management systems, content management tools, and collaboration technologies. Strong written and verbal communication skills with the ability to influence stakeholders and drive alignment. Data-driven mindset with experience using insights and feedback to optimize learning programs. Ability to work independently and effectively in a remote, asynchronous, and collaborative environment. Benefits: Fully remote work environment with flexible ways of working. Flexible paid time off to support personal wellbeing and work-life balance. Equity compensation and employee stock purchase plan. Growth and development fund to support continuous learning. Parental leave benefits. Home office support to enable productive remote work. Opportunities to collaborate with global teams and contribute to impactful technology initiatives. Inclusive culture with employee resource groups and a strong focus on collaboration. Competitive salary range of $95,200 - $160,800 USD , depending on experience, skills, location, and qualifications.