Director, National Field Access (Central)

Accountabilities: Lead, coach, and develop a regional team of Field Reimbursement Managers, providing ongoing mentorship, performance feedback, and professional growth opportunities. Recruit, onboard, and train new team members while ensuring effective ramp-up and alignment with regional and national objectives. Establish, monitor, and improve regional performance metrics, including enrollment volumes, turnaround times, prior authorization outcomes, appeal success rates, and patient access results. Manage regional incentive and performance programs to align team execution with broader organizational goals. Serve as the escalation leader for complex access challenges, including payer denials, appeals, specialty pharmacy issues, and patient support workflow barriers. Conduct field visits and ride-alongs to assess performance, reinforce best practices, and identify opportunities for coaching and improvement. Translate national access strategies into actionable regional plans, optimizing territory alignment, resource allocation, and team effectiveness. Analyze regional data and field insights to identify access trends, operational barriers, and opportunities for process improvements. Partner with commercial, patient services, market access, compliance, and operational teams to improve collaboration and ensure effective execution. Lead regional forums, share best practices, and contribute insights that shape broader access strategies and initiatives. Requirements: Bachelor’s degree required; advanced degree such as MBA, MPH, PharmD, or similar preferred. 12+ years of experience in pharmaceutical, biotechnology, healthcare, reimbursement, or market access roles. At least 5 years of direct leadership experience managing field-based teams such as Field Reimbursement Managers, Access Specialists, or related patient access professionals. Experience working within complex therapeutic areas such as rare disease, endocrinology, specialty medicine, or other high-touch access environments preferred. Strong knowledge of the U.S. payer and reimbursement landscape, including prior authorization processes, appeals, specialty pharmacy models, HUB operations, and patient support programs. Experience supporting product launches or post-launch access initiatives. Demonstrated ability to drive performance through teams, influence cross-functional stakeholders, and resolve complex business challenges. Strong analytical mindset with the ability to interpret data, identify trends, and convert insights into actionable strategies. Excellent communication, leadership, collaboration, and interpersonal skills. Ability to travel extensively within the assigned region, up to 60%, for field engagement and team support. Benefits: Competitive salary range of $191,100 to $253,900, with final compensation based on experience, skills, qualifications, and location. Comprehensive benefits package. Remote work flexibility. Opportunity to lead impactful patient access initiatives within a growing healthcare organization. Leadership role with significant visibility and influence across commercial and operational teams. Opportunity to contribute to improving access to innovative therapies for patients with serious medical needs.