Director, Engineering, Platform Operations & Productivity

Accountabilities: As Director, Engineering, Platform Operations & Productivity, you will lead multiple engineering functions focused on platform reliability, developer productivity, and high-leverage technical initiatives. You will combine people leadership, operational excellence, and technical expertise to ensure teams deliver measurable impact while maintaining strong engineering standards. Own outcomes for platform operations functions, ensuring reliability and performance across critical infrastructure environments. Lead, develop, and support engineering managers responsible for operational excellence and productivity initiatives. Build and oversee a senior engineering team focused on solving high-impact technical challenges and accelerating strategic initiatives. Identify opportunities where specialized engineering support can provide maximum organizational leverage, from new initiatives to urgent production challenges. Establish clear metrics, operating rhythms, and processes that enable predictable delivery without relying on unsustainable individual effort. Personally contribute technical judgment through architecture reviews, distributed systems discussions, productivity improvements, and incident response planning. Drive measurable improvements in engineering efficiency, development workflows, and software delivery processes. Partner with engineering leaders and stakeholders to align priorities, communicate progress, and influence technical strategy. Support the adoption of AI-assisted engineering tools and practices to improve team productivity and innovation. Build a culture of ownership, collaboration, continuous improvement, and technical excellence across engineering teams. Requirements: The ideal candidate is a senior engineering leader with deep technical expertise, strong operational experience, and a proven ability to lead multiple teams and functions. You should have hands-on experience building complex systems and driving measurable improvements across engineering organizations. Extensive experience designing, building, and scaling distributed systems personally, not only through managed teams. Proven track record leading engineering operations, production reliability, and incident management at significant scale. Experience driving measurable engineering productivity improvements across multiple teams or organizations. Strong understanding of software development workflows, platform engineering, and operational trade-offs. Experience managing multiple engineering managers or leading several technical functions simultaneously. Ability to balance strategic leadership with hands-on technical decision-making. Strong judgment in applying AI-assisted development tools to improve engineering efficiency and outcomes. Experience making thoughtful staffing decisions and building high-performing, intentionally scaled teams. Ability to quickly switch between different technical challenges, including infrastructure operations, productivity initiatives, and crisis response. Excellent communication skills with the ability to influence stakeholders and explain complex technical concepts clearly. Strong collaboration skills and the ability to build alignment across diverse engineering teams. Benefits: Fully remote work opportunity with flexibility based on location and working style. Competitive compensation package with equity opportunities. Flexible paid time off to support work-life balance. Employee resource groups and inclusive workplace initiatives. Professional growth and development opportunities. Access to learning resources and development funding. Parental leave and employee wellbeing support. Opportunity to work on large-scale engineering challenges and innovative AI-enabled productivity initiatives. Collaborative environment focused on transparency, autonomy, and continuous improvement.