DevOps Engineer II

About the job About The Company EBSCO Information Services (EBSCO) is a leading provider of research solutions, dedicated to delivering a fully optimized research experience through a seamlessly integrated discovery platform. Headquartered in Ipswich, Massachusetts, EBSCO employs over 2,700 professionals worldwide, many of whom operate within hybrid or remote work models. As an AI-enabled service innovator, EBSCO emphasizes innovation, strategic foresight, and a talented team committed to transforming lives by providing reliable and relevant information. Our mission is to support research endeavors globally by offering high-quality, accessible information when and where users need it. We foster a diverse and inclusive environment, seeking dynamic individuals to contribute to our impactful work and help us achieve our global mission. About The Role We are seeking a skilled and proactive DevOps Engineer II to join our FOLIO Operations team, supporting large-scale, cloud-based library platforms. This role is integral to maintaining resilient infrastructure, automating operational workflows, and ensuring high availability of mission-critical systems within a multi-tenant SaaS environment. The successful candidate will work on the FOLIO Library Management System, an open-source, cloud-native platform designed to meet the needs of modern libraries with a modular, microservices architecture. This position offers an exciting opportunity to contribute to innovative library solutions, collaborate across teams, and support global institutions. Candidates must be U.S. Citizens eligible for a government security clearance and possess a passion for building scalable, reliable, and efficient cloud infrastructure. Qualifications U.S. citizenship and willingness to obtain a security clearance Minimum of 2+ years of experience in AWS operations and support, including ECS, S3, PostgreSQL, and Lambda Proficiency in Docker containerization and CI/CD pipelines, particularly Jenkins Strong skills in Java, Groovy, and scripting languages Experience with microservices and serverless architectures Familiarity with Atlassian tools such as JIRA and JSM Excellent communication, analytical, and troubleshooting abilities Proven ability to manage multiple products simultaneously (preferably 2-3 systems) Willingness to work during US Eastern business hours (8-5) Responsibilities Support and maintain highly scalable production systems across multiple platforms including FOLIO, LOCATE, and MetaDB in a dynamic environment Monitor, troubleshoot, and resolve production issues with a focus on system reliability and performance optimization Develop and enhance automation workflows utilizing Java, Groovy, and scripting to streamline operations Manage and optimize cloud infrastructure leveraging AWS services such as CloudFormation, ECS, S3, PostgreSQL, Route53, CloudFront, Load Balancers, and Lambda Contribute to CI/CD pipeline development and deployment workflows using Jenkins and related tools Participate in on-call rotations to ensure system availability and incident response readiness Collaborate with cross-functional teams to support customer environments at scale, ensuring high service quality Assist in managing API gateway and authentication layers, including Kong and Keycloak Identify opportunities for operational improvements using AI and automation techniques to enhance efficiency Benefits Medical, Dental, Vision, Life, and Disability Insurance Flexible Spending Accounts Retirement Savings Plan Paid Parental Leave Paid Holidays and Time Off (PTO) Mentoring and professional development programs Equal Opportunity EBSCO is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on race, color, sex, pregnancy, age, national origin, ethnicity, religion, creed, sexual orientation, gender identity, veteran status, disability, or any other protected class under applicable law. We comply with all federal, state, and local fair employment practices laws, including the Americans with Disabilities Act (ADA), and ensure all employment practices are conducted without bias or discrimination. Desired Skills and Experience Information Technology